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All returns and exchanges must be in new, unworn condition. Products may be returned to On Tilt Casino Gear/Bluff Media for replacement or refund in the following manner: Returns to On Tilt Casino Gear/Bluff Media must be made within 30 days of the invoice date. Before returning any item, you must contact our Returns Department for a Return Merchandise Authorization number (RMA). No returns, of any type, will be accepted without an RMA number. The RMA number is good for only one (1) item and must match the product authorized for return. RMA numbers are valid for 10 business days and all returns must be received within 10 days of obtaining the RMA number. You are responsible for shipping costs of all returns. Please allow 2-4 weeks for refunds to be processed and credited to your account. In order to receive a refund, your purchase must be returned with shipping pre-paid. All items must be in "as-new" condition. The original packing slip must be included and the RMA number visible on the package. Any discrepancies could result in a delay.
NOTE: returns may be subject to a 15% restocking fee.
All returns must be sent via UPS, Federal Express, or any other courier that issues a tracking number.
On Tilt Casino Gear/Bluff Media
3880 Murray Hill Rd
La Mesa, CA 91941
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